Due to the time lag, sometimes you have to wait several hours for our reply. To help you save time, we gather and integrate all the frequently asked questions of our clients. If you have any question about our product, please check the FAQ list first.

About Factory
Q1: What's the size of your factory?
A1: Our factory has about 6000㎡ in size. We have more than 20 manufacturing machines, including injecting machines, embryo bottle infrared heating machines and blowing machines and an experienced engineer team to develop more product series. Our annual output value was over USD 13 Million last year.

Q2: What is your market positioning?
A2: Easylock is a premium products manufacturer. Our main market is North America, South America and Southeast Asia now and we are paying more attention to European markets.

Q3: Where is your factory located? How can I get there?
A3: Our factory is located in Shantou City in Guangdong Province. It is very convenient to come to our factory either from the airport (40mins) or railway station(30mins). All our clients are highly welcomed to visit our factory. Please tell us your schedule and we will go and pick you up.

Q4: Do you attend any trade show event?
A4: Yes, we have taken an active part in different Household Fair and Gift Fair held at home and abroad and have built a cooperative relationship with several companies.

Q5: How can I reach you when I need some assist?
A5: If you have any problem, please directly call us 86-13542841837(0754-83959038)or contact us through:

About Products
Q1: What products do you produce?
A1: Plastic food container, glass food container, bakeware, water bottle, lunch box and plastic storage box are hot-sale currently. Of course, these are not all we have got. We have bowls, dispenser, crisper and more as well. And it's continuously adding.

Q2: What materials do your products use?
A2: Most of our products use polypropylene plastic (PP plastic) and we've used other materials like TRITAN, AS, PE, PC and high-borosilicate glass in different series of our products. All these materials we use are food-grade materials and do no harm to our health. What's more, we have got EU, LFGB, SGS and FDA certification.

Q3: Are your products BPA-free?
A3: Yes, they are. All the plastic products we manufacture are BPA-free. Every of our products should pass several quality tests before entering the market. It's of high quality and has won the reliance of our clients.

Q4: Can I put your products into the microwave, dishwasher or freezer?
A4: Of course. Our main products are Easylock plastic food containers and glass food containers. The plastic food containers are microwave safe, freezer safe and dishwasher safe. Moreover, the glass food containers can put up with about 400℃, so it's even oven safe. Besides, the most outstanding feature of our products is that it is 100% airtight. There's no need to worry about the water leakage problem when you put some juicy food in it.

Q5: Is OEM & ODM service available?
A5: Yes, we offer ODM & OEM service for our customers. You can have your own design and customize them on colored page, sticker, color box, printing logo of the products.

Q6: What's the MOQ of your products?
A6: It's usually 2000pcs for per item.

About Payment/Shipment
Q1: What delivery terms are accepted and what's the delivery time?
A1: FOB, CIF, EXW and Express delivery are accepted. The delivery time will be 15~45 days generally. It takes about 15 days after confirming order details.

Q2: What payment types are accepted and what's the payment terms?
A2: T/T, L/C, Western Union, Cash, Escrow are accepted. T/T 30% deposit in advance and balance against BL copies.

If the FAQ list above doesn't help you out, please just contact us. We promise to give you a response as soon as possible. Please describe the detail issue and send us an email.

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